At Platinum Appliance Repair, we know how much you depend on your different appliances to make your everyday life more comfortable and convenient. So when one of them breaks down or operates improperly, it can seriously disrupt your household. That’s why you need an appliance repair company that responds quickly and efficiently. We have been delivering a superior level of service to our customers throughout the Greater Toronto Area and southern Ontario.
Our People are the Key
It goes without saying that the greatness of any company is based on the people that it employs and our company is no exception. From the office personnel that take your phone call to scheduling your appointment to the technician who comes out to repair your appliance, you’ll be treated courteously, professionally, and with respect. One of the many factors that make our company so unique compared to others is that we stand behind our workmanship with our 100% customer satisfaction guarantee.
Our technicians are factory certified and licensed in the many facets of appliance repair, preventative appliance maintenance, and professional appliance installation. We pride ourselves on our punctuality when responding to your needs as you’ll quickly discover based on our 98%+ on-time arrival rate for all in-home appliance repairs. Furthermore, every technician is fully bonded and insured for your protection. We won’t allow any technician in your home if they aren’t trustworthy enough to be in one of ours.
Honest, Up-Front Price Quotes
One of the many factors that separate Rapid Appliance Repair from the other companies in the GTA is the fact that we charge you a flat rate whereas many of our competitors will charge you by the hour. In addition to this, we quote you an honest price up front. Unlike those other companies that hand you a bill that is loaded with additional charges and hidden fees, you’ll know what you are going to pay before our technicians start working. There are never any unpleasant surprises when we’re done.
Quality that’s guaranteed
Our technicians will only install factory authorized, original components and parts of the highest quality and that are covered by the manufacturer’s warranty. If the parts we have installed ever fail, you can rest assured that we will replace them at no charge to you. We also stand behind our workmanship. Every appliance installation, repair, or service that we perform is backed by our 100% satisfaction guarantee. Basically, if you’re not satisfied, we can’t be either.
Superior Time Management
As an industry leader, Rapid Appliance Repair is committed to repairing all types of household appliances regardless of brand name, make, and model. It has often been said that the value of an appliance repair company is based on three factors:
Most individuals today have extremely busy schedules and we know that your time is a valuable commodity. Unlike the majority of our competitors who give you a 4 to 6-hour window when you can expect them to show up, we offer flexible appointment setting in order to accommodate your hectic schedule. Plus, our technicians will call you when they are on their way so you have a better idea of when they will arrive. We’re also very proud of our 98% on-time arrival rate where in-home appliance repairs are concerned.
Our Company Vision
At Platinum Appliance Repair, we go beyond providing more than appliance repairs and offer other professional services. And while this is our primary focus, we also offer professional appliance installation services and customized preventative appliance maintenance plans that can be tailored to the needs of any household. We offer flat-rate price quotes up front and guarantee all parts and workmanship. Additionally, your appliances will be repaired by qualified experts that arrive on-time as scheduled.
Our vision has always been to deliver a superior level of service to our customers and to meet or exceed their demands and expectations. Not only do we provide high-quality installation, maintenance, and repair services, we provide you with the care and respect that we extend to family members and loved ones, no matter how big or small the job is. Our reputation was built on the three core principles of ethical business practices, honesty, and integrity and that will never change.
We would enjoy the privilege of satisfying your appliance maintenance and repair needs. Please contact Platinum Appliance Repairif you would like to schedule an appointment for maintenance and service or to sit down with one of our representatives and discuss a preventative maintenance plan for your household.